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This is the best way to manage and repair your business reputation. Consumers want to see how a business took care of business. How those businesses take care of those complaints is what separates good businesses from the rest.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
youve been victimized, File a Complaint against the BBB Today!
UPDATE: April 27, 2011abc 20/20 exposes the Better Business Bureau BBBTerror Group Gets 'A' Rating From Better Business Bureau?
The Better Business Bureau, one of the country's best known consumer watchdog groups, is being accused by business owners of running a "pay for play" scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don't.==================UPDATE: December 2010Rip-off Report first Reported about the BBB in the original article below back in February 2000.
Read some of these articles below by consumer advocates working to expose the BBB.
The Better Business Bureau has compromised their ethics and lost the trust of the business About Top Myth About The BBB1. Of all the myths and misunderstandings about the BBB, the erroneous belief that they are a government regulatory organization is the most pervasive.